I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Excellent service
Excellent service. Quick turn around time ordered on Dec 14th, received an email to clarify info on the 15th (happy to receive email as I was unsure about size so this communication put my mind at ease) and received email stating it was in transit with Canada Post the next day. Received delivery on Dec 21st. Very pleased with product.
Jean, Ottawa | wonderful
The handmade oil painting is wonderful.
John A. Carter, Lower Sackville | It was a hit!
Received the canvas - my parents loved it! It was a hit! Thank you for the prompt delivery, I received the canvas on Tuesday.
Thanks again, Regards
Chris, Ottawa |
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