They exceeded our expectations... We received our "prints on canvas" today and are very pleased. They
exceeded our expectations. Thank you. We certainly will be ordering more
in the future.
David, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Delivery method issue Thank you for my order of frames. They arrived in great condition and they are very good quality.
Only issue is that the post-person left the package in the apartment lobby. Luckily my neighbor took the package in and contacted me.
Next time we should put a notice to leave a delivery notice, not the package.
Many thanks for the discount coupons as well.
Nass, | I\'ve had a great experience. From the time I placed my handmade oil painting order to the time it was hanging on my wall was 3 weeks. The finished product was exactly what I hoped it would look like and so I have no complaints. I will be able to enjoy it for years to come. Many thanks.
Debra, Winnipeg |