THANK YOU This was delivered safe and sound and with plenty of time to spare.
We want to say THANK YOU again for your responsiveness and excellent customer service.
Kind regards,
Jacki, | it exceeded my expectations. I just received my order, and it exceeded my expectations. The service was outstanding, after making my order, I realized I made a mistake, and needed to make a change, the person I dealt with was extremely friendly, and understanding. She was even helpful on finding the correct size. The picture on the canvas came perfect. Will recommend this business to everyone. I look forward to ordering more.
Thank you, keep up the great work.
Jason, Montreal | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | THNAKS! I just wanted to let you know that we received the picture yesterday and it looks great. Thank you so much for your help with this matter.
Thank you again! We are so relieved to finally have the picture!
Regards,
Susan
Susan, |