I just received my order and they are exactly as ordered. The shipment was very well packaged and the frames are beautiful. Thank you for your response to all of my questions. Your service was great. I will definitely be placing more orders in the future!
Adrienne R., | Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., | Outstanding quality and quick turnaround! Thank you so very much for these custom size panels! I will be a return customer.
Mary B., | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |