in perfect condition I just want to say this was the first time I've ordered a custom canvas and I was a little nervous about it.
I will DEFINITELY be ordering from you again. It just arrived in the mail faster than I expected and in perfect condition. Everything from ordering to receiving went perfectly smoothly and the finished product looks amazing. This is a gift for my in-laws. This is the view from their windows of their home in which they are going to be selling in the spring to move from Victoria to the Okanagan. This keepsake will always warm their hearts when they look at it.
Matt, Vancouver | It looks amazing but ... Thank you so much for the print. It looks amazing. The only thing I was a little concerned over was that the box had gotten wet during shipping. It didn't affect the print at all but it made me concerned that there wasn't an extra bag or plastic wrap around the foam protector. Overall the canvass looks great. Thank you so much!!
Sarah, Houston | A sign of a good business? Thank you for working with me on getting the print to its proper coloring. It looks great. It is said that a sign of a good business is how they handle things when they go wrong. I'm glad we were able to work it out and I appreciate your efforts in working with me on this.
Thank you,
Vazel, | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, |