I ordered a 30x20 Canvas that ended up taking 3 and a half weeks to get printed and shipped to my home. The turn out looks fantastic except for 1 small white spot in a darker portion of the image that\'s impossible not to notice. Sadly it looks like the machine or however it\'s made missed printing a small pixel or something on the canvas.
Elton N., | Superfast... service Superfast service and great job!! I can't think of anything you could do to improve the experience.
Susan W., Calgary | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario |