Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | What a n... just wanted you to know that my float frame arrived today...very high quality craftsmanship, it fit like a glove and with the hardware you included it was super easy to mount my painting. (I had it framed and on the wall inside of a half hour) ..I just want you to know that I will be using your services for my next (as well as future) projects.
Moe, | very pleased First time I used your services. I was very pleased with my experience from start to finish.
Joe Dalrymple, Bowmanville, Ontario | Thx I just wanted to tell you that the picture was perfect! She loved it so I'm good on gifts for another year 😃. Thank you again for your help and please let me know if there is anything I could do to relay this message to your supervisor.
Thomas, |